TERMS & CONDITIONS

TERMS & CONDITIONS

These Terms & Conditions govern the use of our website and the purchase of digital invitation products. By accessing our website or completing a purchase, you agree to the terms stated below.

📦 About Our Products

  • All products sold on our website are digital invitation designs.
  • No physical items will be shipped.
  • Digital files become available only after successful payment confirmation.

💳 Payments

  • All payments are processed securely through authorized payment gateways.
  • We do not store, access, or retain any customer card, UPI, or banking details.
  • Payment failures or interruptions are handled as per the payment provider’s policies.

🔁 Refunds & Cancellations

  • Due to the digital nature of our products, refunds, cancellations, or exchanges are not permitted once a purchase is completed.
  • Customers are advised to carefully review product descriptions and previews before purchasing.

🎨 Usage & Intellectual Property

  • All designs remain the intellectual property of Sweet Jam Invites.
  • Purchased files are for personal use only.
  • You may not:
    • Share, resell, redistribute, or sublicense the files
    • Upload files to marketplaces or print-on-demand platforms
    • Claim the artwork as your own
    • Modify or use the designs to create new digital or commercial products

⚙️ Technical Support

  • If you face issues accessing or downloading your files, please contact us.
  • Support is limited to technical assistance only and does not include design changes or refunds.

⚠️ Limitation of Liability

  • We are not responsible for losses arising from incorrect use of digital files, third-party printing services, or payment gateway interruptions.
  • Our liability, if any, is limited to providing access to the purchased digital file.

🔄 Updates & Changes

  • We reserve the right to update these Terms & Conditions at any time.
  • Continued use of the website after updates implies acceptance of revised terms.

🤝 Governing Agreement

  • By using our website or purchasing any product, you acknowledge and agree to these Terms & Conditions.